How can we help?
Short answers to what hosts and guests ask most. If yours is not here, write to us at the foot of the page.
Getting started
- How MyEventOS works, in five stepsThe path from a blank event to a guest list, and where each thing lives.
- Starting an event and choosing a designFree and drawn designs, what you can do before paying, and keeping several events.
- I have printed invitations and only need RSVPsA reply page with a link and a QR code for cards you already have.
Designing
Sending
- Sending your invitationsThe link, the QR code, personal emails, and your own message.
- A guest says the link does not openThe three usual reasons, and what to send us if it is none of them.
- Why the send page says the invitation is being looked atAn automated check, what it looks for, and how a real event is released.
Replies and guests
- Where replies land, and what you can do with themThe guest table, adding and editing by hand, the CSV, and the free replies.
- Can guests change their reply?Yes, from the same phone; and what happens from another one.
- RSVP remindersWho gets one, when, and why a guest with no email cannot be reminded.
- Seating plan and gift listTables that keep families together, and gifts nobody buys twice.
Prices and payment
Account and data
- Deleting an event, and getting it backWhat goes with it, and the thirty days in which we can restore it.
- The emails we send, and how to stop themA few notes as an event takes shape, each with an unsubscribe link.
- Signing in, and trouble getting inEmail and password or Google, the confirmation message, and what to do if you are locked out.
- Deleting your accountAsk us from the account's address and it is done.
Write to us
A person reads every message and answers by email. Say which event it is about and, if something went wrong, what you were doing at the time.
Email support@myeventos.comHave an account? Sign in to write from here.